What we collect, how we use it, and the choices you have.
Effective 9 October 2026
Cadance ("we", "us") operates cadance.co and the Cadance application. This policy explains what we collect, why we collect it, and the choices you have.
We build tools for artists. We collect only what we need to run the service, improve it, and communicate with you.
Account information you provide: name, email address, artist or project name, and billing details when you subscribe.
Content you upload or create in Cadance: audio files, metadata, fan records, email drafts, calendar events, and other material you choose to store in the product.
Usage data: how you interact with the app (features used, errors, performance) so we can fix bugs and improve the product.
Device and log data: browser type, IP address, timestamps, and similar technical signals required for security and reliability.
Waitlist and marketing sign-ups: email address and any optional fields you submit on our public site.
To provide, maintain, and secure the Cadance service.
To process subscriptions and send transactional messages (receipts, account notices, security alerts).
To respond when you contact us.
To analyse aggregated, de-identified usage so we can improve the product.
We do not sell your personal information.
Service providers who help us run Cadance (hosting, email delivery, payments, analytics). They process data only on our instructions and under contractual obligations.
Advertising partners (Meta and TikTok), only if you allow optional cookies, to measure our ads. See Cookies and similar technologies below.
When required by law, regulation, or valid legal process.
In connection with a merger, acquisition, or sale of assets, with notice where the law requires it.
We do not share your fan lists or uploaded audio with advertisers.
We keep your account data for as long as your account is active. If you delete your account, we delete or anonymise personal data within a reasonable period, except where we must retain records for legal, tax, or security reasons.
Backups may persist for a limited time before they are overwritten.
Depending on where you live, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing.
To exercise these rights, email hello@cadance.co. We will respond within the timeframes required by applicable law.
You may unsubscribe from marketing emails at any time using the link in the message.
Our marketing site uses essential cookies for security, preferences, and to remember your cookie choices. These include cadance_consent (your cookie preference), cadance_currency (pricing region), and cadance_ea_attribution (first-touch campaign parameters such as UTM tags, stored for 30 days and passed to the app when you start a trial, so we know which campaign brought you). The Cadance app uses similar technologies to keep you signed in and remember preferences.
Plausible Analytics, Vercel Web Analytics and Vercel Speed Insights run without cookies and store nothing on your device. They measure traffic, page speed and clicks on our trial buttons, and they load regardless of your analytics preference.
With your consent, we also use optional cookies and similar technologies: Google Analytics and Hotjar to understand how visitors use cadance.co, and the Meta and TikTok pixels to measure whether our ads lead to visits and trial sign-ups. You can allow or refuse them using the banner on your first visit, or change your choice anytime via Cookie settings in the footer.
If you allow optional cookies, Meta and TikTok receive the pages you view on cadance.co and whether you click to start a trial, linked to your browser. They may use this to show you Cadance ads and to measure them. We do not sell your data.
We use industry-standard measures to protect data in transit and at rest. No method of transmission over the internet is completely secure; we work continuously to reduce risk.
Cadance is not directed at children under 16. We do not knowingly collect personal information from children. Contact us if you believe we have done so inadvertently.
We may update this policy from time to time. We will post the revised version on this page and update the effective date. Material changes will be communicated by email or in-app notice where appropriate.
Privacy questions: hello@cadance.co